CANCELLATIONS AND REFUNDS
On-line reservations may be cancelled via email and will be dated by the time and date notification sent by the customer. If notification of cancellation is not received within 24 hours please call our toll-free number.
Telephone reservations may be cancelled by calling our reservations number. Please note who you spoke with whenever making or cancelling reservations by phone.
No show without notice: 0% refund.
- Customers not notifying L3 Limo of a cancellation will be charged the full amount of the pre-arranged trip, no gratuity shall be charged.
Same day service ordered: 100% refund.
- Customers notifying L3 Limo immediately or within 24 hours of making their reservation may cancel at no charge.
24+ hours before P/U date: 75% refund.
- Customers making cancellation at least 24 hours prior to their reservation will be charged a nominal 25% cancellation fee. No gratuity shall be charged.
24 hours before P/U date: 50% refund.
- Customers cancelling less than 24 hours before their pick-up will be charged 50% of the original fare. No gratuity will be charged.